Quality Tools

Team Pacific Corporation applies the following quality tools in assessing manufacturability of the products for assembly, preventing defects, controlling the processes and/or analyzing the root cause of product issues:

Total Quality Management System (TQMS)

• The quality management system being practiced in TPC utilizes the PREDICTIVE QUALITY SYSTEM approach. This is being done by analyzing the statistical and historical data of the issues encountered, patterns or trends to make predictions about future outcomes and performance and to control the non-conformity or defect.

Advanced Product Quality Planning

• New products for assembly are assessed for its manufacturability using a three-phase process (Identification of Customer needs & Process Development, Qualification and Customer Feedback & Product Build Endorsement) prior mass production.​
  

Failure Mode and Effect(s) Analysis

• Potential failure modes of critical assembly processes, its potential cause and effect on the next process and in the quality and reliability of the product are analyzed to formulate actions that would prevent the occurrence of these failure modes.
  

Statistical Process Control

• Significant process and product variable (measurable) characteristics are plotted through the use of a Moving Range (MR) or Average & Range (X-bar & R) charts to control the variability of the process and/or products.

Global 8 Discipline

• Customer complaints on product and/or process failures are analyzed using a nine step problem solving approach commencing from an emergency response action that would isolate customers from a symptom even before the subsequent investigation & analysis and eventually implementing actions addressing the complaints and/or failures, validating the results, preventing its recurrence and congratulating the team.

Gage Repeatability and Reproducibility

• Performed on calibrated measuring instruments used in controlling significant process and product characteristics to determine the percentage of variability contributed by the measurement system as compared to the total process variability and provide the appropriate actions based on the criteria for acceptability of its variability.

Process Control Plans

• Significant process and product characteristics, process controls, tests, and measurement systems that will occur during mass production as well as the out-of-control action procedures per product critical assembly process flow are summarized in this living document to aid in the manufacture of quality products.

8S Discipline 

• The Japanese 5S discipline was improved by TPC to include safety, security and savings, making it an 8S discipline. Respective areas of each department are audited once a month and are measured based on the established criteria. Points earned is considered as part of departmental functional goals.

Continuous Improvement

Team Pacific Corporation's management team acknowledges that continuous improvement is a vehicle towards the journey to operational excellence. We organized ourselves into Cross- Functional Teams working together for improvements on the various aspects in the company’s operation.

The President & Chief Executive Officer heads the Management Team and is supported by the different functional department heads acting as the continuous improvement steering committee. Programs continuously implemented and monitored are:

• Employee Suggestion System
• • Each employee or group of employees voluntarily suggests cost saving and/or process improvement ideas and earns rewards based on the established criteria. Employees who have contributed substantially in the employee suggestion program through the number of suggestions submitted or implemented and/ or savings generated are recognized and rewarded accordingly.
• Process Mapping Teams
  
• • Process Mapping Response Teams assess the effectiveness of established procedures by identifying effective activities, corrective actions, and improvements for deficiencies that may impact process performance.
• Total Productive Maintenance
  
• • Cross Functional Teams have a shared responsibility for equipment maintenance to maximize equipment effectiveness and to improve reliability and maintainability, which will improve machine quality and productivity.